Debate, and discuss, just dont Bore me.

Twice in the last week I have been called in to fix a computer that would not "browse" the Internet.  The browser of choice was internet Explorer (one was 6 the other 7), and while the home page would launch when the browser would start, they could not then type in another URL and have the browser connect.

But it was not 100%.  In other words, type in a second URL, and it would not connect.  Type in a 3rd and it woudl.  4th, would not, 5th would, etc.

I checked for all kinds of bugs (using Symantec for standard bugs and Malwarebytes for the sneaky ones) and none were found.  So I started killing processes and ripping out Add ons in IE.  And it started working great!  Every URL would pop up.  So I started putting the URLs back in one at a time, and stumbled when it came to Google Toolbar.

Fortunately neither user was enamored with the Google Toolbar (they just wanted to make sure they could get to Google).

I personally do not like those tool bars and never install them on my PC.  And it is the first things I take off when my wife starts complaining about "slowing computer" on hers as well.  But I guess some people like it as it does seem popular (I know you can get it from installing just about any freeware these days if you do not uncheck the box during installation).  And in days past, I have seen some that have 3 or 4 of those irritating things (Google, Yahoo, AOL, and MSN).

I was just wondering if anyone else had seen this on computers they have worked on.  There is no error associated with the problem. The page just never loads.


Comments (Page 1)
on Jun 16, 2010

One of our studio PCs has the Yahoo toolbar installed and IE will randomly open with the Yahoo homepage - we never use IE - and we've suspected the toolbar as the issue for quite a while.  Nasty little buggers!

on Jun 16, 2010

All toolbars are evil....regardless of where they come from.

on Jun 16, 2010

I learned a couple of years back just like you did here Dr Guy.  If memory serves me it was IE 6 and a Google Toolbar.  Since then I have never added anything to the browser, no toolbars or addons. 

IE 8 works well for me just as is.  That may cause some folks to make a face, so be it.

on Jun 16, 2010

I hate toolbars, they take up valuable internet screen space. They always give me trouble when it comes to getting to webpages too. I can't say I have had a specific issue such as yours but we can all agree that the best way for any business to force people to move to newer versions of any software is to make add-ons non-compatible with previous versions. I use Firefox anyways. I don't think i could live without all my favorite add-ons.

on Jun 16, 2010


Twice in the last week I have been called in to fix a computer that would not "browse" the Internet.  The browser of choice was internet Explorer (one was 6 the other 7), and while the home page would launch when the browser would start, they could not then type in another URL and have the browser connect.

Strictly speaking, isn't blocking IE 6 from the Internet doing the user a favor? Using it is the online equivalent of holding up a giant "rob me" sign.

on Jun 16, 2010

Nasty little buggers!

Amen to that!

on Jun 16, 2010

IE 8 works well for me just as is. That may cause some folks to make a face, so be it.

8 is fine.  7 is not bad either (but I like the restart with tabs options in Firefox better).  But like I said, I never use toolbars, so had never seen that behavior before.  The consensus seems to be - 3rd party tool bars are evil!

on Jun 16, 2010

Strictly speaking, isn't blocking IE 6 from the Internet doing the user a favor?

LOL - I do not make company policy, I am just the geek that fixes things when they break.

(Personally, I do agree).

on Jun 16, 2010

CharlesCS
I hate toolbars, they take up valuable internet screen space.

That has always been my major problem with them as well - have you ever seen a browser with 3 or 4 of them?  No space left to display the page!

on Jun 16, 2010

You mean like this?

on Jun 16, 2010

Oh my

on Jun 16, 2010

a person like that deserves what they get.

on Jun 16, 2010

I had the same thing a few years ago with Google's little spy proggy(Google was new, I was young*er.That's my story at least) Lesson learned and no one's toolbars have been on any of my browsers since.

on Jun 17, 2010

Bebi Bulma
You mean like this?



Yep.  I hope that one is not yours.  Reading the web one line at a time gets tedious.

on Jun 17, 2010

Had to fix a friends mothers pc once. They said it was "slow" which was an understatement. When I got there it took about 15 minutes before it fully loaded..well...as loaded as it was going to get...and then the mouse literally looked as though it was having an epileptic fit. Needless to say she had every toolbar known to man installed and even after running Spybot which found over 700 pieces of spy/adware it went through withdrawal symptoms and I told her she was better off just reformatting the pc.

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